Privacy Policy

1. Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our packaging services, communicate with you, or improve our website.

• Information you provide: When you request a custom quote, we collect your name, email, phone number, and business details.
• Order Information: Billing and shipping addresses, and payment details processed securely via our payment gateways.
• Artwork & Assets: Digital files and structural designs you upload for your packaging.

2. How We Use Information

We use the information we collect to:

• Provide, process, and manufacture your custom packaging orders.
• Send you digital proofs, shipping updates, and invoices.
• Communicate with you regarding customer support inquiries.
• Improve our website and product offerings based on user behavior.

3. Sharing Information

We do not sell your personal data to data brokers. We share information only in limited circumstances:

• Subsidiaries & Employees: Our internal design and manufacturing teams to fulfill your order.
• Third-Party Vendors: Shipping providers (e.g., FedEx, UPS) and secure payment processors (e.g., Stripe, PayPal).
• Legal Requirements: If required by law or subpoena to disclose information.

4. Security

We use industry-standard security measures, including SSL encryption, to protect your data during transmission. While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, or alteration.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@alwaraqiyatpackaging.com.